FAQ
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We ship to almost any place on Earth. However, the shipping costs differ for each place. We are based out of Sweden so that a general rule could be: the further from Sweden you are, the higher the costs and delivery times.
You can always find our most up-to-date shipping rates and times here.
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We have a 14-day return policy. As we're based in the European Union, we follow the general rules for consumer purchases. You can read the full instructions on how to do a return on our policy page here.
If you want to cancel or return an order, please contact us at contact@slice-town.com
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Customs, taxes, duties, and handling fees may be applicable for orders placed from outside the European Union. These charges are not included in your order total and are the customer’s responsibility. Any applicable fees will need to be paid upon delivery. The shipping carrier may reach out to you once your items have arrived at customs to inform you of the costs and provide instructions for payment.
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All of our designs are ordered in small batches and are for the same reason limited in quantity. We do this to give you an exclusive experience with our brand. If a product is sold out, it is not guaranteed to be restocked. If you see an item you like, we can only recommend ordering it while it is still in stock.
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No. It is possible to create an account, but it is entirely optional. The account lets you keep track of your orders directly on our site, but this is not a prerequisite to ordering from us.
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You have the choice of using the chat on our site or writing us by email at contact@slice-town.com. We do not offer customer support via phone calls at the moment. You can always find up-to-date contact information on Slice-Town here.
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We've made an effort to have a size guide and a fit guide for all of our products where a choice of size is possible. Please refer to those guides on the product page. They are found on the right side of the product images on your computer or below the pictures on your phone.
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The best option is to subscribe to our newsletter. A sign-up form is available at the bottom of all of our pages. We can also recommend following us on social media, such as Instagram.
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We've done our best to choose materials that are easy to wear and care for, keeping our items versatile. You can find our care guide here.
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We accept all of the most popular payment providers, including Visa and Mastercard. Your payment is made through Shopify's secure payment service, which ensures your payment details are always protected.
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On special occasions, we might offer discount codes or promotions. These are only offered directly on our site or through official partners. If you are unsure whether a discount code you've been offered is from an official source, feel free to contact us at contact@slice-town.com
Discount codes and promotions cannot be combined. Only one discount can be used per order.
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If you're interested in collaborating with us, please get in touch with us at contact@slice-town.com
-
We ship to almost any place on Earth. However, the shipping costs differ for each place. We are based out of Sweden so that a general rule could be: the further from Sweden you are, the higher the costs and delivery times.
You can always find our most up-to-date shipping rates and times here.
-
Customs, taxes, duties, and handling fees may be applicable for orders placed from outside the European Union. These charges are not included in your order total and are the customer’s responsibility. Any applicable fees will need to be paid upon delivery. The shipping carrier may reach out to you once your items have arrived at customs to inform you of the costs and provide instructions for payment.
-
No. It is possible to create an account, but it is entirely optional. The account lets you keep track of your orders directly on our site, but this is not a prerequisite to ordering from us.
-
We've made an effort to have a size guide and a fit guide for all of our products where a choice of size is possible. Please refer to those guides on the product page. They are found on the right side of the product images on your computer or below the pictures on your phone.
-
We've done our best to choose materials that are easy to wear and care for, keeping our items versatile. You can find our care guide here.
-
On special occasions, we might offer discount codes or promotions. These are only offered directly on our site or through official partners. If you are unsure whether a discount code you've been offered is from an official source, feel free to contact us at contact@slice-town.com
Discount codes and promotions cannot be combined. Only one discount can be used per order.
-
We have a 14-day return policy. As we're based in the European Union, we follow the general rules for consumer purchases. You can read the full instructions on how to do a return on our policy page here.
If you want to cancel or return an order, please contact us at contact@slice-town.com
-
All of our designs are ordered in small batches and are for the same reason limited in quantity. We do this to give you an exclusive experience with our brand. If a product is sold out, it is not guaranteed to be restocked. If you see an item you like, we can only recommend ordering it while it is still in stock.
-
You have the choice of using the chat on our site or writing us by email at contact@slice-town.com. We do not offer customer support via phone calls at the moment. You can always find up-to-date contact information on Slice-Town here.
-
The best option is to subscribe to our newsletter. A sign-up form is available at the bottom of all of our pages. We can also recommend following us on social media, such as Instagram.
-
We accept all of the most popular payment providers, including Visa and Mastercard. Your payment is made through Shopify's secure payment service, which ensures your payment details are always protected.
-
If you're interested in collaborating with us, please get in touch with us at contact@slice-town.com
